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Welcome to the Amneal PATHways® Patient Support Program

The Amneal PATHways® support program provides enrolled patients with a range of resources and services designed to set them down the road toward more accessible treatment.

Connecting with a Patient Access Specialist

We designed the PATHways program with individuals in mind. We recognize that every patient faces a different route toward treatment coverage; it’s our intent to choose the most efficient path forward. Our Patient Access Specialists are there to help navigate the way.

Patient Access Specialists will:

  • Explain the results of your benefits investigation

  • Discuss affordability options you may be eligible for

  • Keep you informed about program updates as they occur

Once your healthcare provider prescribes an Amneal biosimilar medication, ask them about enrolling in the Amneal PATHways® program, or download an enrollment form here to complete together.

When Starting along your PATHway:

  1. Be sure to answer your access specialist's calls. the caller id will either appear as PATHways PSP or 1-866-426-6325. Save the phone number in your contacts so that you always recognize your patient access specialist's calls.
  2. Tell your patient access specialist if you're having trouble affording your medication/ He or she will be able to help you figure out whether you're eligible for one of the many financial assistance* options available, including:
    • The PATHways Co-pay Debit Card
    • The Amneal Patient Assistance Program
    • Other third-party resources
  3. Call 866-426-6325 with any questions or concerns
    Monday- Friday, 8:00AM - 8:00PM ET

*Eligibility conditions apply. Please contact your Patient Access Specialist for more information.

Resources

The Amneal PATHways® Co-pay Assistance Card

Eligible*, commercially insured patients may pay as little as $0 per treatment with an Amneal Biosciences product.

Learn More

*Click on learn more for Eligibility, Terms & Conditions.

PATHways Welcome Guide

Once enrolled in the PATHways program, patients will receive a call from their Patient Access Specialist and this simple guide in the mail.

Download Guide

PATHways Support Program

The Amneal PATHways® patient support program is designed to help patients and providers stay on course toward accessible treatment. With its full suite of services and dedicated Program Access Specialists, PATHways allows stakeholders to more easily map a patient’s personal treatment path together.

Provider Portal

Our PATHways Provider Portal is your practice’s gateway to our suite of services. It’s available 24/7 for your convenience, providing:

  • Online patient enrollment available at pathwaysproviderportal.com
  • Patient-level tracking with real-time updates on case progress
  • Electronic signature capture
  • Benefit coverage insight
  • Links to download
  • enrollment forms,
  • billing and coding guides, and
  • templates for letters of medical necessity
  • other useful documents
Benefit Investigation

Insurance coverage can vary by carrier, plan and patient. To ease the way toward treatment, our PATHways program will:

  • Determine a patient’s coverage and out-of-pocket costs before treatment begins
  • Verify a patient’s insurance plan enrollment status
  • Identify payer access requirements such as specialty pharmacy channels or in-office dispensing
  • Prepare a Summary of Benefits outlining the Benefits Investigation findings
Prior Authorization (PA) & Reauthorization Assistance

When needed, your PATHways Program Access Specialist (PAS) can:

  • Coordinate with the patient’s insurer to determine PA requirements
  • Follow-up once the request is submitted until the insurer delivers an outcome
Appeals Assistance

Should a PA request or claim be denied, your PAS will:

  • Review the reasons for the denial
  • Provide insurer’s requirements for appeals
  • Track appeals status and resolution
Billing & Coding Assistance

For help with patient claim submissions, look to PATHways to:

  • Offer easy access to sample forms and template letters
  • Supply reference billing and coding information* for physician office and hospital outpatient care settings

*Coding information is for reference only. The physician must determine the appropriate code to use for each patient and payer. Provided codes are recommendations only and at the discretion of the HCP to use.

Claims Assistance

Our PATHways Program Access Specialists (PAS) can coordinate with a patient’s insurer to confirm whether the status of a claim is:

  • Received – If the claim has not been received, the PAS will coordinate with the physician’s office to confirm claim submission.
  • In process – The PAS will determine timing to complete the review and follow-up with the insurer as necessary.
  • Paid – The PAS will provide details like date, amount and check number for paid claims.
  • Denied – The PAS will gather information and offer appeals assistance to your office.
Field Access & Reimbursement Specialists

In most regions, an experienced Field Access & Reimbursement Specialist (FARS) with expertise in biosimilars can visit your practice for:

  • In-person on-site and claims support
  • Virtual visits for rural practices or when in-person meetings aren’t possible
  • Help navigating and resolving reimbursement and access issues

* Third-party organizations operate independently from Amneal. Availability of services and eligibility
requirements are determined solely by these organizations.

Replacement Product
  • Request replacement product from Amneal
  • Communicate the outcome of the request to your office
  • Coordinate shipment of any approved replacement product
Alternate Coverage

For patients facing high out-of-pocket costs, let PATHways help:

  • Suggest federal or state programs for which the patient may qualify
  • Identify third-party*; charitable foundations that might assist a patient with their financial obligation

*Third-party organizations operate independently from Amneal. Availability of services and eligibility requirements are determined solely by these organizations.

Co-Pay Savings Program
  • Eligible*, commercially insured patients may pay as little as $0 per treatment with an Amneal Biosciences product
  • Limits, terms, and conditions apply
  • No income restrictions for patients to qualify
  • For information on enrollment, claims submissions, and reimbursement, log on to the PATHways provider portal at pathwaysproviderportal.com

*Eligibility Criteria/Terms & Conditions: The PATHways Co-Pay Savings Program [Program] is NOT insurance. The Program is only available for residents of the US and Puerto Rico who have commercial health insurance with co-pay/co-insurance on each prescription fill per product. Uninsured and cash-pay individuals are NOT eligible for the Program nor are individuals with commercial insurance coverage that does not provide coverage for [Product] [Generic]. Individuals with coverage for [Product] [Generic], in whole or in part, under any state or federally funded healthcare program, including but not limited to, Medicare, Medicare Advantage Plans, Medicare Part D (including Qualified Retiree Prescription Drug Plans), Medicaid, Medigap, VA, DoD, TRICARE, and the Puerto Rico Government Health Insurance Plan, are NOT eligible for the Program. Patients who move from commercial to state or federally funded insurance will no longer be eligible for the Program.

Patients may not combine this offer with any rebate, coupon, free trial, or similar offer. Patients must present a valid prescription for an eligible drug at a participating pharmacy. Federal and state laws and other factors may prevent or otherwise restrict eligibility. This offer is not valid where prohibited by law. Void if copied, transferred, purchased, altered, or traded. Amneal Pharmaceuticals LLC reserves the right to rescind, revoke or amend this offer or discontinue the Program at any time without notice.

When submitting claims under the Program, patients are certifying that they understand the Program rules, regulations and terms and conditions, and will comply with the Program terms as set forth herein. Additionally, you are certifying that a claim has not been submitted under a state or federally funded healthcare program, including but not limited to, Medicare, Medicare Advantage Plans, Medicare Part D (including Qualified Retiree Prescription Drug Plans), Medicaid, Medigap, VA, DoD, TRICARE, and the Puerto Rico Government Health Insurance Plan. Limit one Program enrollment per individual.

Patient Assistance Program

The Amneal Patient Assistance Program offers eligible individuals the opportunity to apply to receive free medication for up to one year. When patients don’t qualify for other financial assistance, a PATHways PAS may help:

  • Check a patient’s eligibility* for the Amneal Patient Assistance Program
  • Provide the forms and guidance needed to complete them
  • When due, assist with re-enrollment in the program

*To be eligible to receive free medicine from Amneal, patients must be residents of US, Puerto Rico or US Virgin Islands, not have affordable coverage for the prescription, have an adjusted total annual household income of 300% of the Federal Poverty Level (FPL) or less which can be adjusted by medical expenses and, if enrolled in a Medicare Part D plan, have spent at least 3% of annual household income out-of-pocket on prescription medicines. If approved, patients are eligible to receive free medication for up to one year. Medications will be shipped to the patient’s home. The Amneal Patient Assistance Program will send an application for renewal when a patient’s enrollment is due to expire.

3 Ways to Get Started

  1. Download or print a patient enrollment form here and fax it to 855-690-6573 or;
  2. Logon To the Portal at www. pathwaysproviderportal.com (First-time users will need create a new account) or;
  3. Call 1-866-4AMNEAL (1-866-426-6325) Monday-Friday 8AM-8PM ET for live support.

*Eligibility conditions apply. Please contact your Patient Access Specialist for more Information.

Choose Your Language

PATHways® Process

Click on the image to the right to view the PATHways roadmap to patient access.

Resources

The Amneal PATHways® Co-pay Assistance Card

Eligible*, commercially insured patients may pay as little as $0 per treatment with an Amneal Biosciences product.

Learn More

*Click on learn more for Eligibility, Terms & Conditions.

PATHways® Provider Brochure

Our provider brochure outlines the services offered by our PATHways program so you can be confident in the level of support you and your patients can expect when using an Amneal biosimilar medication.

Download Guide

Contact PATHways

Phone

1-866-4AMNEAL (1-866-426-6325)

Fax

1-855-690-6573

Mailing Address

Amneal PATHways®
PO Box 220303
Charlotte, NC 28222

This site is intended only for U.S. residents. The information contained herein is provided for educational purposes only and is not intended to replace discussions with a licensed healthcare provider. All decisions regarding patient care must be made with a healthcare provider, considering the unique characteristics of the patient.